workbench/field-service-platform

Field Service Platform

Scheduling, dispatch, and job tracking for teams that work on-site.

StatusCustom Solution
Timeline2024 — present
TechnologiesTypeScript · React Native · Cloudflare Workers · Geolocation

Overview

A Field Service Platform gives businesses with technicians, drivers, or crews in the field a single system for scheduling, dispatch, and job completion — replacing whiteboards and group texts.

Challenge

Field-based businesses run their day on a mix of phone calls, paper job sheets, and a dispatcher’s memory. It works until the business grows past what one person can hold in their head.

Solution

A scheduling and dispatch system with a mobile app for crews — job assignment, real-time status updates, and a record of every job completed, accessible from the office or the truck.

Current status

Live. Delivered as a tailored build per client’s specific field operations.

Vision

The operational backbone for service businesses that grow by adding trucks and technicians, not just customers.

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